Customer Success Manager

Location Sydney CBD
Discipline Corporate Services
Job reference 177481
Salary Super
Consultant email [email protected]

Customer Success Manager

Contract Role

Pyrmont Based

The Role

A leading Global Enterprise Services Provider in is hiring for a Customer Success Manager - Enterprise - Cyber Security environment. You will own relationship with one or more strategic clients who operate large, highly secure corporate and e-commerce systems.

About You

You understand customer priorities and can translate them into business plans. As a Customer Success Manager, you will align capabilities to deliver complex solutions.

Skills/Experience

  • Bachelor's degree in technology/IT/Telecom/Networking
  • 5+ years of relevant work experience with Client Service Management for Cyber Security environment
  • Experience working with complex, multi-divisional, multi-geographical customers
  • Experience working with cross-functional teams (Product, Marketing, Sales & Services etc)
  • Experience closing sales deals at the executive level
  • Customer Success best practice knowledge and experience
  • Solid analytical, strategic thinking, problem-solving skills, excellent interpersonal skills, strong negotiation skills with experience getting win-win solutions for clients
  • Open to travel occasionally to client sites as needed

If you have above skills and experience APPLY NOW!

Madhuri Mhanta
Key Accounts Consultant
Let's Connect
https://www.linkedin.com/in/madhuri-mhanta-5a4a7a17
+ 61 386 334 112

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