EL1 Test Manager

Position Details

You are an employee of your recruitment agency on assignment with the NDIA to undertake work as described below.

Position Purpose

About the NDIA

The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.
As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.
Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of making a difference so that people with disability can choose and achieve their goals.
The NDIA Valuesare:

• We value people - We put participants at the heart of everything we do.
• We grow together - We work together to deliver quality outcomes.
• We aim higher - We are resilient and always have the courage to do better.
• We take care - We own what we do and we do the right thing.

Our values reflect our passion and commitment to building a positive, participant-centred culture.
The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait Islander peoples, people with diverse cultural and linguistic backgrounds and LGBTQIA+ peoples.
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If you have a disability, you can request workplace adjustments to help you with your job. This aims to remove barriers for people with disability and provide the tools and equipment to enable you to perform the role.

About the Team

The Investigations Management System(IMS) project team is responsible for the implementation and delivery of SAS IMS to replace our current CMS. This system will be utilised by our fraud intelligence and investigations teams to maintain information on fraud threat and workflows that support operations.
The IMS project team sits within the Fraud Fusion Taskforce Intelligence Analytics Branch which leads the gathering and analysis of integrity information for the purpose of providing intelligence to Agency management and recommending solutions to reduce the risk of fraud and serious non-compliance to the NDIS. This includes strategic, operational and tactical intelligence, strategic projects, detection analytics, and fraud tip-offs.

About the Role

The EL1 Test Manager is accountable under broad direction to undertake very complex work that delivers quality outcomes and facilitates the User Acceptance Testing (UAT) across the NDIA.
The position will have delegated authority and responsibility to resolve issues and risks across wideranging activities of substantial depth involving significant detail. The role requires providing leadership, control, planning, resource management, performance management and decision making.
The EL1 Test Manager is responsible for actively managing key internal and external stakeholder relationships and where required will represent and negotiate on behalf of the NDIA to advance the NDIA's interests across a range of forums.
Responsibilities of the role include but are not limited to:

• Leading testing of SAS Investigation Management System development and implementation including planning, preparing and delivering user acceptance testing (UAT) and business verification testing (BVT) for product releases.
• Undertaking quality management and testing assurance activities through the preparation and review of test strategies, plans, accessible test scripts in Easy English, coverage matrices and sign off reports.
• Managing and supporting fraud teams to undertake UAT and BVT.
• Working with IT team to ensure environment and test cases are available for testing.
• Managing and tracking all testing activities and escalating defects.
• Estimating effort and time requirements for testing activities.
• Managing the resources of testers to support the various testing phases as required.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

• Proven experience of functional and / or user acceptance testing with strong base test skills and experience of working through a number of full lifecycle projects.
• Familiarity with defect investigation and isolation and the importance of reliable means of defect reproduction.
• Able to demonstrate awareness of the importance of test process collateral (scripts and other deliverables) and the requirement for testing to feedback information to management.
• Able to demonstrate a strong grasp of the test lifecycle within the development lifecycle.
• Good problem solving skills and the tenacity to stay with an issue until it is resolved.

• Demonstrated knowledge of SAS products, specifically SAS IMS
• Excellent time management and planning and organisational skills.
• Excellent interpersonal skills and customer service orientation.
• Excellent team-working skills.

The NDIA work within the Australian Public Service (APS) Work Level Standards. The expectations for this role is at the EL1 classification. Please refer to the APS Commission websitefor more information about the Work Level Standards and how they apply to the role.

• Organisational Responsibilities

  Assume responsibility for the identification of risks, including the evaluation, management and control of all risks relevant to your area of responsibility.
  The occupant of this position is accountable to provide leadership in the implementation, promotion of and compliance with the Work Health and Safety Act (Commonwealth) 2011 within their work area; and in addition identify, evaluate and manage risk that ensures that team members and other persons within the work area:
  • take reasonable care for their own health and safety;
  • take reasonable care that their acts or omissions do not adversely affect the health and safety of other persons; and
  • comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to health or safety across the NDIA.
  
  

  Role Specifications

  The role is required to be performed in a work environment that has the following core characteristics and requirements:
  • Working in an open office environment (exposure to general workplace chatter)
  • Working from home on occasion
  • Working in a hot desk environment
  • Significant periods of sitting at a counter or desk
  • Operating a telephone
  • Computer/screen-based work
  • Ability to use computer/software applications including Microsoft Office and NDIA business systems
  • Assistance animals may be in the work area
  TheNDIA will make all workplace adjustments that are necessary, possible and reasonable to reduce or eliminate barriers at work for workers with disability, illness and injury.
  
  Security
  
  The following essential checks/clearances are required to perform the role:
• Pre-Engagement Check - this is a mandatorypre-employment security screening process. All employees and contractors ofNDIA must undertake aPre-Engagement Check. This check is undertaken for any individual who will have non-public access to agency resources (information, buildings, systems, assets, staff and customers)

John McGivern
Senior Consultant

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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