Role : IT Support - Field Engineer

Contract Role - Part-time Hours

Location : Berkerley Vale NSW 2261

THE ROLE

Work with a leading technology provider based in Central Coast As a Field Engineer, you will Provide technical (1st and 2nd level) IT support to internal employees via telephone, email, walk-ins, and remotely. You will be part of a busy team working to support customers with exceptional customer service.

KEY RESPONSIBILITIES:

• Experience with desktop support, server support, hardware, network and software installation and troubleshooting
• O365 experience is essential. Software and Hardware diagnostic skills and building/upgrading PC's.
• Active Directory (users, mailbox management), Operating system support (Windows 10 & 7, Linux, and other operating systems)
• Prior experience working in hardware break and fix, installation, desk-side software support, and service desk support.
• People with Limited-Service Desk Experience of 1 year in IT Service Desk, Help Desk, IT Support Analyst, or Technical Support can apply.
• Provide support for hardware such as laptops, desktops, and monitors.

SKILLS AND EXPERIENCE

• Proven experience in a Technical support environment performing fault investigation, triaging, and resolution
• Experience with desktop support, server support, hardware, network and software installation and troubleshooting
• O365 experience is essential for this opportunity due to the nature of the environment
• Experience with supporting a corporate Windows and Linux environment
• Experience with supporting physical and virtual environments (Desktop and Servers)
• Active Directory (users, mailbox management )
• Operating system support (Windows 10 & 7, Linux, and other operating systems)
• Office 365, Outlook, exchange, and other critical business application support Standalone Support
• Printing (installation, deployment, configuration, disposals)
• Complex Software installation and troubleshooting
• Network (triaging, fault diagnostic, root cause analysis)
• Software and Hardware diagnostic skills and building/upgrading PC's
• Must have drivers licence and Car

Madhuri Mhanta
Key Accounts Consultant
Let's Connect
https://www.linkedin.com/in/madhuri-mhanta-5a4a7a17
+ 61 386 334 112

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856