Leading technology Client in Canberra is hiring for Network Security Engineer in ACT! Must have Baseline! APPLY NOW!

Job Details:

The Network security Engineer role is a junior position.

You will be responsible for many services that are managed and owned by Verizon's gateway services.
You will be monitoring, managing and advising customers on the products and services that Verizon offer. This will including configuring devices to meet customer requests and expectations, ensuring that we are following IRAP and security protocols, and providing a 99.99% availability in the gateway to our customers.

This role is a shift position. You will be working 12hr shifts day/night similar to 5days on 5 days off rostering.

Your day to day tasks will be to:

• Configure routers, switches, firewalls, proxy's DNS servers and Load balancers.
• You will handle customer phone calls, triage and troubleshoot when required
• You will monitor all of the gateway services and investigate any alerts, outages or issues with the assistance of Senior engineers.
• You will be trained in the gateway environment for our federal government and defence clients
• You will update procedures and processes when required
• Manage internal and external escalations and communications
• Watch and action the service desk Inbox
• Manage and action the ticket queues ensuring they are always updated within 48 hrs
• Handle customer phone calls daily

Must have:

• Baseline clearance (prefer NV1)
• Eagerness to learn
• Good work ethics
• Can work well in a team
• Good customer communication

If interested APPLY NOW!

Aishwariya Aramakrishnan
Recruitment Specialist
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