Program Change and Transformation Manager

Location Penrith
Discipline Project Services
Job reference 177692
Salary Negotiable
Consultant email [email protected]

Key Responsibilities
1. Change Management & Implementation


  • Develop and execute change management strategies to drive adoption and minimise resistance to transformation initiatives.

  • Work closely with leadership and stakeholders to ensure alignment of transformation programs with business goals.

  • Embed change into business processes and culture, ensuring transformation efforts result in sustainable improvements.

  • Identify, assess, and manage risks associated with transformation initiatives, ensuring mitigation strategies are in place.
  • 2. Business Readiness & Stakeholder Engagement.
  • Act as a bridge between technical teams and business units, ensuring business needs are represented and addressed.

  • Assess the organisation's readiness for change and develop interventions to ensure smooth adoption.

  • Engage with business leaders, frontline employees, and stakeholders to foster a culture of change and innovation.

  • Develop and execute communication plans that keep all stakeholders informed and engaged throughout the transformation journey.
  • 3. Hands-on Execution & Delivery

  • Lead transformation projects from initiation to completion, ensuring milestones are met and results are achieved.

  • Work alongside teams to implement new technologies, processes, and operating models.

  • Provide hands-on support and troubleshooting during the rollout of transformation initiatives.

  • Facilitate training, workshops, and coaching to enhance business capability and resilience to change.

  • 4. Performance Monitoring & Continuous Improvement

  • Define and track KPIs to measure the success and impact of transformation efforts.

  • Continuously analyse the effectiveness of change initiatives and make necessary adjustments.

  • Drive a culture of continuous improvement by identifying opportunities for further enhancement.

  • Gather feedback from stakeholders and end-users to refine change strategies.

  • Key Skills & Competencies

  • Technical Skills

  • Strong knowledge of change management methodologies

  • Experience in digital transformation, process improvement, and business model innovation.

  • Familiarity with Agile, Lean, and other modern transformation approaches.

  • Proficiency in project management tools and techniques

  • Understanding of emerging technologies and their impact on business transformation.

  • Soft Skills

  • Leadership & Influence - Ability to inspire and mobilise teams toward a common goal.

  • Communication & Stakeholder Management - Excellent verbal, written, and interpersonal skills to engage with all levels of the organisation.

  • Problem-Solving & Analytical Thinking - Strong capability to analyse complex challenges and develop effective solutions.

  • Resilience & Adaptability - Comfortable with ambiguity and capable of navigating resistance to change.

  • Collaboration & Teamwork - Proven ability to work cross-functionally and drive collective action.

  • Qualifications & Experience
    Essential

  • 10+ years of experience in change management, business transformation, or project management roles.

  • Proven track record of leading successful transformation initiatives within an organisation.

  • Experience in stakeholder management across different levels of an organisation.

  • Hands-on experience in driving and executing change rather than passively overseeing it.

  • Desirable

  • Bachelor's degree in Business, Change Management, Digital Transformation, or a related field
  • Certification in change management methodologies (e.g., PROSCI, Lean Six Sigma, PMP).
  • Experience in working in Agile or hybrid environments.
  • Exposure to large-scale digital transformation programs, including in government.
  • Background in industries undergoing significant transformation (e.g., retail, finance, healthcare, e-commerce).

  • Why Join Us?

  • Be a key player in driving digital transformation and shaping the future of the organisation.
  • Work in a dynamic, fast-paced environment with opportunities for professional growth.
  • Engage with cutting-edge technologies and innovative business models.
  • Collaborate with a diverse, high-performing team committed to making meaningful change.

John McGivern
Senior Consultant

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856