We are seeking an experienced SAP HANA/BASIS Administrator to provide expert management and maintenance of our SAP platforms. In this role, you will ensure the security and operational support of our SAP systems, with some out-of-hours work required for scheduled tasks or complex incidents (compensated with time off in lieu).

Primary Technologies:

• SAP HANA
• SAP Basis

Key Responsibilities:

• Perform daily health checks of production systems and fine-tune performance issues.
• Initiate in-house tests, troubleshoot, and resolve identified issues.
• Monitor and advise on SAP Java systems, ensuring system capacity and availability.
• Manage database load and take preventive measures to avoid high response times.
• Create task cards for regular interventions by staff for quick issue resolution.
• Assist with system patching and kernel upgrades, including daily health checks and on-demand tasks.
• Monitor and troubleshoot HANA Workload Management (WLM) and dashboard applications.
• Engage in Change Management processes, including assessments and implementation of changes.
• Develop detailed cutover checklists and project plans incorporating technical and operational tasks.
• Collaborate with system owners to prepare for testing and ensure effective remediation.
• Provide cutover status reporting to project leadership and stakeholders.
• Use third-party tools (e.g., DCRUM, Dynatrace, Grafana) to monitor systems availability and load.
• Work closely with the Network Operations team to prioritize system resolution.
• Provide technical troubleshooting support to ensure 24/7 system availability.
• Resolve production incidents logged via OpenText Service Manager.

Candidate Selection Criteria:

Mandatory Criteria:

• Minimum of 5 years of SAP BASIS experience in a large and complex environment.

Weighted Criteria:

• Experience with multiple SAP technologies (e.g., CRM, ERP, Java, HANA).
• Familiarity with implementing Early Watch Alert recommendations.
• Experience with SAP ABAP and HANA performance tuning.
• Proven incident resolution and root cause analysis skills.
• Knowledge of SAP system upgrades and associated tasks.
• Experience with HANA & DB2 as the database platform for SAP applications.

If you are ready to take on this challenging role and contribute to our SAP landscape, we encourage you to apply!

Linda Jona
Consultant

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Aboriginal and Torres Strait Islander people are encouraged to apply.

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